Truss Designer

About the job

Job Title: Roof Truss Design Specialist
Location: Home Based
Salary: Competitive + Benefits
Contract Type: Full-time, Permanent

About the Role

We are thrilled to be recruiting on behalf of a global leader in the construction products industry, known for innovating, designing, and manufacturing advanced industrial technology. Our client is seeking a talented and motivated Roof Truss Design Specialist to join their team of industry experts.

This is a fantastic opportunity for an individual with a passion for design and technical support who is looking to progress their career within a dynamic, multinational organisation.

As a Roof Truss Design Specialist, you will provide best-in-class technical and design support to customers, focusing on software and connector product ranges. This role is ideal for a self-starter who is eager to make a significant impact and develop into a leading subject matter expert within the field.

Key Responsibilities

• Provide exceptional technical and design support to customers through the technical helpdesk.
• Undertake roof, floor, wall designs, and remedial works based on customer specifications and requirements.
• Create bespoke designs tailored to customer needs and specifications.
• Liaise with key stakeholders to offer solutions to complex design, engineering, and software queries for both customers and internal colleagues.
• Capture and retain knowledge from senior subject matter experts to build a pipeline of future in-house expertise.
• Contribute to engineering discussions among Technical, R&D, and Software Development teams.
• Identify customer support trends and collaborate with the Technical Team to enhance the technical service offering.
• Review internal and customer software releases, providing feedback to the Software Development team as needed.
• Contribute to and maintain content on the technical portal.
• Support the onboarding of new customers by guiding them through the transition to software and metalwork products.

Candidate Profile

• Positive problem-solving mindset with a strong customer-centric approach.
• Confident communicator with a strong aptitude for learning.
• Experience reading architectural and engineering plans and technical drawings.
• Proficient in using AutoCAD or equivalent drafting software.
• Experience with floor, truss, or timber frame drafting and design software is essential.
• Strong organisational skills with the ability to prioritise workload effectively.
• Ability to work independently and collaboratively within a dynamic team environment.
• Proficient in Microsoft Office Suite.

What Our Client Offers

• Competitive salary with a comprehensive benefits package.
• Opportunities for career development and progression within a large, multinational organisation.
• A supportive and inclusive team environment that encourages entrepreneurial thinking and idea-sharing.
• The chance to become a subject matter expert in a global industry-leading company.

How to Apply

If you are a driven and talented designer looking to advance your career and make a significant impact within a leading global organisation, we would love to hear from you.